Your AI command center
The GenuineAI platform is our flagship command center and shared AI workspace across your organization.
Starter
Get started with AI-powered workflows.
billed annually
Sign Up Book a DemoWhat's included
- 120,000 credits per year
- 500 GB file storage
- 5 user seats
- System Agents & Tools
- AI Chat with Knowledge
- Full Media Library & Studio
Professional
Custom agents, tools, and integrations.
billed annually
Sign Up Book a DemoWhat's included
- 240,000 credits per year
- 2 TB file storage
- 10 user seats
- Up to 5 Custom Agents
- Up to 20 Custom Tools
- Custom Knowledge Bases
- 2 hours guided onboarding
Ultimate
Premium support and unlimited customization.
billed annually
Sign Up Book a DemoWhat's included
- 360,000 credits per year
- 3 TB file storage
- 20 user seats
- Unlimited Custom Agents
- Unlimited Custom Tools
- Custom integrations on request
- 6 hours guided onboarding
- 4 expert sessions annually
Enterprise
Scale, security, and dedicated support.
Contact us for pricing
Contact Us Book a DemoWhat's included
- Everything in Ultimate, plus
- AI Workflow Orchestration
- Facial Recognition included
- Custom enterprise integrations
- Dedicated Customer Success Manager
- Priority support with response SLAs
- Custom credit volume
- Custom storage & seat allocation
- White-glove onboarding program
Prices exclude any applicable taxes.
Enhance your GenuineAI experience
Facial Recognition
Identify specific people in your Media Library using facial recognition technology. Filter by recognized individuals to ensure you always have the right person.
Website Chat Widget
Add a friendly AI chat to your website that answers visitor questions anytime, captures leads, and shares them with your team—no login required for visitors.
Voice Agent
Give callers an AI receptionist that answers questions, takes messages, and captures leads around the clock—with call summaries you can review later.
Scale your plan as you go
Additional Credits
Need more credits mid-cycle? Purchase additional credit packs to keep your AI workflows running without interruption.
Additional Storage
Expand your Media Library capacity with extra storage for photos, assets, and AI-generated content.
Additional Users
Add more team members to your workspace so everyone can collaborate with AI-powered tools.
Compare platform plans
| Features | Starter | Professional | Ultimate | Enterprise |
|---|
| Usage credits for running Chats, AI Media Analysis, and AI Image Editing. | 120,000 | 240,000 | 360,000 | Custom |
| Storage for Media Library assets, Chat file attachments, and AI-generated content. | 500 GB | 2 TB | 3 TB | Custom |
| Number of team members included. | 5 | 10 | 20 | Custom |
| Leverage GenuineAI's pre-built, industry-specific Agents and their configurations. | ||||
| Create, edit, and update Custom Agents for your organization's needs. | Up to 5 | Unlimited | Unlimited |
| Leverage GenuineAI's pre-built, industry-specific Tools (prompt templates) and their configurations. | ||||
| Create, edit, update, and reuse prompt templates based on your organization's needs. | Up to 20 | Unlimited | Unlimited |
| Leverage GenuineAI's pre-built, industry-specific Knowledge Bases and their configurations. | ||||
| Structure Knowledge into organized, consistent formats. | ||||
| Ensure your AI content reflects your visual and messaging identity. |
| Chat with AI Agents for generative content output. | ||||
| Use Knowledge Bases that contain detailed organization info to power AI output. |
| Add an AI chat to your website that answers visitor questions anytime, captures leads, and shares them with your team. | Premium Add-on | Premium Add-on | Premium Add-on | Premium Add-on |
| An AI receptionist on a real phone line that answers questions, takes messages, and captures leads around the clock. | Premium Add-on | Premium Add-on | Premium Add-on | Premium Add-on |
| Use AI to review and catalog the contents of photos in a searchable format. | ||||
| Use AI to edit and enhance the contents of images. | ||||
| Use common terms in text search to find relevant images. | ||||
| Filter photos by people, age, gender, mood, descriptions, dates, and more. | ||||
| Use AI to flag undesirable photo contents like inappropriate gestures, messy facilities, and more. | ||||
| Use AI to automatically generate on-brand social media captions, inclusive of custom hashtags and tone. | ||||
| Use AI to look for specific topics, items, scenarios and more. | ||||
| Identify individuals based on their visual appearance. Filter photos by identified individuals. | Premium Add-on | Premium Add-on | Premium Add-on | Included |
| Use AI to create assets based on your Knowledge and Brand Identity. | ||||
| Store Templates for repeatable AI-generated image assets. | ||||
| Generate on-brand info graphics about any topic. | ||||
| Generate on-brand website landing pages about any topic. | ||||
| Generate on-brand marketing emails about any topic. |
| Custom integrations are scoped upon request. | Upon request | Included |
| Multi-step, organization-scoped AI workflows with scheduled execution and auditable run history. |
| Invite teammates and assign preset roles for day-to-day access control. | ||||
| Define custom roles and granular permissions for your organization's access model. | ||||
| Control who can view, edit, and share content at the item and workspace level. | ||||
| Professional includes limited audit history. Ultimate and Enterprise include full audit trail and access logs. | Partial | |||
| Machine-to-machine access via API keys for programmatic integration with GenuineAI. | ||||
| Enterprise single sign-on, SCIM provisioning, and compliance support for centralized identity and governance. |
| Industry-specific checklist for gathering relevant knowledge and adding it to GenuineAI. | ||||
| One-on-one guidance and assistant setting up the workspace and training team members. | Up to 1 hour | Up to 2 hours | Up to 6 hours | Dedicated program |
| 24/7 access to help center articles and videos. | ||||
| Email support for platform issues and questions. | ||||
| Guaranteed response times and priority escalation for enterprise accounts. | ||||
| A dedicated point of contact for ongoing success, planning, and support. | ||||
| One-hour training and support with a human GenuineAI expert. | 1 session annually | 2 sessions annually | Custom |
What are GenuineAI credits?
Credits are the usage currency that powers your AI workflows. Every interaction with AI — from chatting with Agents to analyzing photos to editing images — consumes credits based on complexity.
- Credits refresh annually with your billing cycle
- Purchase additional credit packs anytime
- Usage dashboard shows real-time consumption
Example credit usage
Frequently asked questions
What are GenuineAI credits?
Credits are the usage currency within GenuineAI. They're consumed when you run AI Chats, perform AI Media Analysis on photos, or use AI Image Editing. Each plan includes an annual credit allotment, and usage varies depending on the complexity of the task.
Can I upgrade or downgrade my plan?
Yes. You can upgrade your plan at any time and the change takes effect immediately, with prorated billing for the remainder of your billing cycle. Downgrades take effect at the start of your next billing period.
What happens if I run out of credits?
When your credits are depleted, AI-powered features like Chat, Media Analysis, and Image Editing will be paused until your credits refresh at the start of your next billing cycle. You can also purchase additional credits at any time.
Is there a free trial available?
We offer personalized demos and trial periods on a case-by-case basis. Contact our sales team to discuss a trial that fits your organization's needs.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. For annual plans, we also support invoicing and ACH bank transfers for qualified organizations.
Can I cancel my subscription?
You can cancel your subscription at any time from your account settings. Your access will continue through the end of your current billing period. We don't offer partial refunds for unused time on monthly plans.
How does guided onboarding work?
Guided onboarding includes one-on-one sessions with a GenuineAI expert who helps configure your workspace, import your knowledge bases, set up agents, and train your team. The number of included hours depends on your plan.
Request a services quote
Expert guidance and hands-on support to help your organization build, deploy, and scale AI systems that deliver real results.
Tell us about your goals and we'll put together a custom services proposal for your organization.
